Politique d’expédition

DELIVERY TIMES & RATES

Standard International Delivery: 7–15 business days
Free on all orders over €50
Under €50: €3.99

UK Delivery: 7–15 business days
Free on all orders over €50 — Under €50: £3.99

ORDER PROCESSING

Orders are processed within 24–48 business hours after payment confirmation. A tracking number is sent by email as soon as your order is dispatched.

DAMAGED OR LOST PARCEL

If your parcel arrives damaged or does not reach you, contact us immediately at hello@soflow.com. We will arrange a reshipment or full refund at no additional cost.